Cloud telephony icon

Cloud telephony

Providing the next generation of telephony communications services

Hosted Voice, Claranet's hosted VoIP offering provides a complete telephone system, incorporating physical telephone handsets, soft phones and easy integration with smartphones and tablets. With no need to install dedicated hardware our cost-effective, flexible and straightforward IP telephony offering delivers the service you need, whatever your business.

Why choose Claranet for Hosted Voice?

  • Expert advice included
  • UK support 24x7x365 included
  • Seamless integration with Claranet network services
  • Cost effective options achieving significant savings

Hosted Voice business benefits


Cost effective

Considerably cheaper tariffs and possible savings of up to 60% over legacy kit and lines



Built utilising BroadSoft’s market-leading BroadWorks hosted unified communications platform



Enable users to work from different locations, including home, but still be part of the overall communication service

Feature-rich and flexible Hosted Voice solutions tailored to you

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Hosted Voice overview

  • Broad range of IP telephony industry standard functionality
  • Additional advanced, next generation communications features
  • Smartphone and tablet integration
  • New features are delivered in real-time and as pay-as-you-go rental options with no upfront costs
  • Simple, intuitive portals for configuration and access to real-time information
  • Realistic Service Level Agreements
  • ISO 22301 accredited
  • Market-leading technology


  • Broad feature-set allows tailoring of the solution specific to your requirements

Download Hosted Voice brochure

How we work with you


Our experts can advise you on our Hosted Voice service options and tailor a bespoke package that meets your needs.


Working with Claranet removes the burden of project managing and carrying out the installation of your Hosted Voice service yourself, saving you time.


We take care of the ongoing 24x7 management and monitoring of the Hosted Voice platform. However, you retain the control and act as administrator, and change user and site configuration as you need, but with access to around the clock UK support.


We work with you to ensure your service continually meets your needs.


  • What if I already have my own PBX?

    This service will replace your PBX, so should be considered if your PBX is approaching end of life, or for new sites and users that are not connected to the existing PBX.

  • Will I need to upgrade my hardware?

    Depending on the scope of your Hosted Voice roll-out it may be necessary to upgrade your Claranet network connections, which may involve upgrading your routers. It may also be necessary to upgrade your LAN within your sites to carry voice and unified communications traffic. Handsets will be replaced, however we offer a range of desktop and mobile clients that may remove the need for IP desk phone handsets for many users.

  • How much will I save?

    Savings will depend on your existing setup; by removing the need for separate voice connectivity and LAN infrastructure, significant savings can be made. Further savings can be made with free on-net calls between sites and users. Successfully rolling out UC capabilities such as desktop sharing and video calling can also lower business travel costs as fewer face-to-face meetings are required.