Customer communication: 30.03.2020 COVID-19 Claranet update on voice number porting

Voice number porting

Openreach have confirmed that voice number porting is now back online, albeit with reduced capacity. There are some limitations with regards to communication channels, but we have been informed that most ports will progress as normal with some small delays where Openreach back office input is required.

We are continually monitoring the situation and will update when appropriate.