Database as a Service
Expert database administration delivered as a fully managed service — so your data stays optimised, secure, and available while your team focuses on what matters.
Challenges we solve
Running databases well is a specialist discipline. Most organisations don't have the depth of DBA expertise they need — and the consequences show up at the worst possible moment.
Specialist skills gap
Finding and retaining experienced database administrators is getting harder every year. You need deep expertise across multiple database platforms, but hiring a full team of DBAs isn't realistic for most organisations.
Performance degradation
Databases slow down gradually — until suddenly they don't work at all. Without daily optimisation, regular integrity checks, and proactive capacity planning, performance issues creep in and affect your entire application stack.
Patching and security risk
Critical database patches can't wait, but applying them without testing risks breaking your applications. You need a structured patching process that balances speed with safety — and most teams don't have one.
Multi-platform complexity
Your databases run across different platforms, different cloud providers, and different versions. Managing this sprawl consistently, with the same quality of care across every instance, is a significant operational challenge.
What is Database as a Service?
Claranet's Database as a Service (DBaaS) gives you access to professional Database Administrators who take full responsibility for the health, performance, and maintenance of your database estate. Your relational database management system (RDBMS) is delivered back to you "as a service" — the application and underlying resources managed as a single, cohesive package.
The service covers five major database platforms: Informix, MSSQL, MySQL, Postgres, and Oracle. Claranet takes a technology-agnostic approach, delivering a consistent management experience regardless of which database engines you run. That means the same monitoring, the same patching discipline, and the same expert care across your entire estate.
DBaaS runs across multiple cloud environments including Microsoft Azure, Amazon Web Services, and Claranet's own Cloud Platform, as well as on-premises infrastructure. A dedicated DBA team handles everything from daily performance optimisation and integrity checks through to security patching, backup validation, and capacity planning — all underpinned by 24/7 monitoring and alerting.
Key Benefits
- Professional DBA expertise without the recruitment overhead
- Five database platforms supported: Informix, MSSQL, MySQL, Postgres, Oracle
- 24/7 monitoring and alerting across all instances
- Daily performance optimisation and capacity planning
- Cross-cloud: Azure, AWS, Claranet Cloud, and on-premises
- Structured patching with customer-directed change control
Why Claranet?
Deep database expertise, delivered at scale.
Supported platforms
One consistent service experience across five database engines and multiple cloud environments.
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Azure
Azure SQL, Azure-hosted VMs
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MySQL
Community and Enterprise editions
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Oracle
Oracle Database, agreed versions
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MSSQL
Microsoft SQL Server, all supported versions
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PostgreSQL
PostgreSQL, all major versions.
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Informix
All major versions, IBM Platinum Partner.
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AWS
RDS, EC2-hosted databases
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Claranet Cloud
Claranet's own private cloud platform
Technical capabilities
Everything your databases need to stay healthy, fast, and secure.
Performance optimisation
Daily rebuild, re-organisation, and statistics updates keep your queries running efficiently. CPU, memory, I/O, and capacity are checked daily, with proactive intervention before performance degrades.
Patching & security updates
Critical security patches are applied when required, with Claranet contacting you to provide direction before deployment. Cumulative updates are available on request, either in-hours or out-of-hours for minimal disruption.
24/7 monitoring & alerting
Enterprise-grade monitoring tooling provides continuous intelligence across your database estate. A monitoring agent is installed on each instance, giving Claranet's DBA team real-time visibility into health, performance, and capacity.
Backup & disaster recovery
Regular backups using Claranet best-practice policies, tailored to your database version and structure. Backup validity is checked as part of the standard maintenance cycle so you know your data is recoverable when it matters.
Database maintenance
Integrity checks, housekeeping, database repairs, configuration changes, and daily statistics updates — all handled by Claranet's DBA team within an agreed maintenance window to minimise disruption.
Change management
Simple changes like outage prevention, critical patches, user management, and disk space allocation are included at no extra cost. Complex changes — like adding new instances or amending disaster recovery — follow a structured approval process.
Accreditations & partnerships
Certified expertise you can trust.
Ready to hand your databases to the experts?
Whether you're running a single MSSQL instance or a multi-platform estate across cloud and on-premises, our DBA team will keep everything running at its best.