Managed Data, BI & AI Services for ISVs
Focus on your SaaS product, not your database. We manage your critical data platforms 24/7/365, run your BI, and get your data AI-ready.
Expert 1st-3rd line support for Oracle, MS-SQL, Snowflake, Databricks, & AWS/Azure databases, plus end-to-end BI platform management.
24/7/365 Managed Database Administration (DBA) for Software Vendors
We are your expert database team. We provide 1st, 2nd, and 3rd line support for the platforms your SaaS depends on, from legacy systems like Oracle, MS-SQL, and Informix to modern data warehouses like Snowflake and Databricks. We manage your Azure/AWS hosted databases, ensuring high availability, performance tuning, patching, and security, letting your developers focus on code.
IBM Premium Partner: Enterprise Data Platform Support for Software Vendors
Our status as an IBM Premium Partner gives us unrivaled expertise and direct access to top-tier support for enterprise data systems like Informix and other IBM data solutions. We partner on many opportunities, meaning we can manage the most complex, high-volume database environments and provide excellent, co-managed service for your most demanding customers.
End-to-End Managed Business Intelligence (BI) for Software Vendors
Turn your SaaS data into customer value. We design, implement, optimize, and run your complete BI platform (e.g., Power BI, Tableau, Looker). We build the data pipelines, connecting everything from your app's database transactions and cloud spend to Google Analytics. We deliver the critical insights and KPIs you and your customers need to run the business.
AI-ready data foundations for software vendors
Your customers are asking for AI features. The bottleneck usually isn't the model - it's the data underneath it. Before any AI or machine learning initiative can deliver reliable results, your data needs to be accurate, well-governed, and accessible in the right structure. We help ISVs get there.
We assess your existing database and data platform estate - across Oracle, MS-SQL, Snowflake, Databricks, and IBM systems like Informix - for AI readiness: data quality, consistency, access controls, and the pipelines needed to feed AI and machine learning workloads without duplicating effort or compromising governance. Where gaps exist, we help you close them as part of the same managed service already running your databases and BI platforms, so AI readiness isn't a separate project bolted onto your data estate.
This means when you're ready to build or embed AI features into your SaaS product, your data foundations are already sound - reducing the risk of AI initiatives stalling on poor data quality, a challenge we see across enterprises adopting AI today.
Ready to Get Started?
Let's talk about your data estate: where it is today, where you want it to be, and how managed data, BI and AI-readiness support gets you there without the heavy lifting falling on your team.
Or call us on 0330 390 0507
Managed Data & BI FAQs for ISVs
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1st line is your 24/7 monitoring and alert response to immediate issues. 2nd line is in-depth troubleshooting and issue resolution. 3rd line is expert-level strategic support, including database performance tuning, architecture design, and complex problem-solving. We provide all three as a single, managed service.
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AI-ready data means your databases and pipelines are accurate, consistent, well-governed, and structured so AI and machine learning tools can use them reliably. It's less about the AI model itself and more about making sure the data feeding it is trustworthy — free of the duplication, gaps, and access issues that otherwise cause unreliable AI outputs.
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Yes. As part of our managed data and BI service, we assess your existing database and data platform estate for AI readiness - checking data quality, governance, and pipeline structure - and help close any gaps as part of the same managed service already running your databases and BI platforms, so AI readiness isn't a separate project bolted onto your data estate.
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Managed BI covers building, running, and optimising your reporting and dashboard platforms (Power BI, Tableau, Looker) so you and your customers get reliable insights and KPIs. Managed AI/ML readiness goes a layer deeper — making sure the underlying data is accurate, governed, and structured well enough to power AI and machine learning features reliably. Most ISVs need both: BI for the reporting they run today, AI-readiness for the features they're building next.
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While platforms like AWS RDS or Azure SQL manage the hardware and OS, they do not manage your database. Our expert DBAs handle the critical tasks the cloud provider doesn't: query performance tuning, security hardening, schema management, indexing, and cost optimization, ensuring your application runs fast and efficiently.
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Our service extends beyond traditional DBAs. For platforms like Snowflake and Databricks, we manage the entire data platform, including optimizing data pipelines (ETL/ELT), managing compute costs (FinOps), and ensuring the architecture is scalable and secure, allowing you to focus on data analytics, not infrastructure.
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Yes. This is a key service for ISVs. We can design and build multi-tenanted BI dashboards (using Power BI Embedded, Tableau, or Looker) that you can embed directly into your SaaS application. This allows you to offer powerful, in-app analytics and KPIs to your end-users as a premium feature.
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Our IBM Premium Partner status means we have deep, certified expertise and high-level support for mission-critical IBM databases like Informix. This is crucial for ISVs supporting clients in sectors like finance or logistics who rely on these high-performance, high-availability systems.