Retail-in-a-Box: All-in-one Managed IT for Multi-Site Retail

From resilient connectivity and 24/7 helpdesk to immersive in-store WiFi, we provide the complete managed IT package for your stores.

Turn-key IT, networking, and support for rapid store rollouts and international chains.

Day ZeroRapid 5G/LEO Deployment
24/7/365Retail IT Helpdesk
3000+Stores Connected

Fully managed IT & helpdesk services for Retail

We provide resilient connectivity, 24/7 IT helpdesk services, and on-site IT support. This is ideal for international chains establishing a UK arm, or any retailer wanting a single, expert partner to manage their entire store technology stack.

Outsource Your Retail IT

Immersive in-store guest and operations WiFi for retail

We deliver a fantastic user experience with high-performance in-store WiFi. This includes all switches, networking equipment, and access points to support guest WiFi, payment systems (PDQs), and staff devices. We provide this service for many leading UK retailers.

Upgrade Your In-Store WiFi

Resilient SD-WAN built to keep stores online for Retail

We design complex, resilient network solutions to guarantee uptime. Using a blend of LEO satellite, 5G/4G, Ethernet, SOGEA, and FTTP services over secure SD-WAN (or MPLS) connections, we ensure your stores are always online, always transacting. We can design a bespoke solution or seamlessly expand your existing network.

Discuss Your SD-WAN Migration

Trusted to keep 3,000+ stores connected

Need a broader connectivity strategy beyond a single store rollout? Our retail cyber security and managed cloud for retail teams can help.

Keeping over 400 stores and vet surgeries always connected

Pets at Home needed a resilient network that could support both its retail stores and its veterinary surgeries without disruption. Claranet rolled out a secure, managed WAN across more than 400 retail locations and 340 vet practices, keeping transactions and critical systems running even through network outages — and giving the business a single, trusted partner to manage it all.

Building a network ready for the future of retail

River Island needed a network that could keep pace with growing digital demand across its stores, offices and delivery centres. Claranet delivered a modular, enterprise-grade managed network with round-the-clock monitoring and backup connectivity - giving the retailer the reliability and flexibility to roll out new in-store technology and support a seamless customer experience.

Ready to open your next store without the IT headache?

From day-zero connectivity to in-store WiFi and 24/7 helpdesk support, Retail-in-a-Box gets new and existing stores trading fast — with one partner managing it all.

Talk to our retail IT team

Or call us on 0330 390 0507

In a box FAQs for Retail

  • It's an all-in-one managed IT service for retail stores. It combines resilient connectivity (SD-WAN, 5G, LEO), in-store networking (WiFi, switches), 24/7 IT helpdesk, and on-site support into a single, predictable monthly fee. It's designed for rapid rollouts and operational excellence.

  • Yes - we currently connect over 3,000 stores. Retail-in-a-Box is built for both rapid single-store rollouts and large, multi-site or international retail estates.

  • Retail-in-a-Box covers connectivity, in-store WiFi, and IT helpdesk support with secure network design. For dedicated cyber security services and PCI DSS compliance support, see our retail cyber security solutions.

  • It's delivered for a single, predictable monthly fee that covers connectivity, in-store WiFi, and 24/7 helpdesk support.

  • We use 'day zero' connectivity. We ship a pre-configured 5G/4G or LEO satellite SD-WAN router to the site. This provides an instant, high-speed connection for your EPOS and guest WiFi from the moment you open, while we manage the fixed-line (Ethernet/FTTP) installation in the background.

  • This is our managed solution for all your in-store networking. We design and deploy the high-capacity WiFi, switches, and other hardware needed to support guest experiences, staff tablets, smart shelves, and reliable payment systems (PDQs), ensuring a seamless digital experience for customers.

  • Absolutely. We are experts at hybrid networks. We can run SD-WAN over your existing MPLS for a smooth transition, or design a new network that blends MPLS (for critical payment data) with SD-WAN (for general traffic) to balance cost and performance.

  • Yes, this is a core strength. Our 'Retail-in-a-Box' is perfect for international chains. We act as your local, expert IT team, providing the on-site support, 24/7 helpdesk, and UK-specific connectivity solutions you need to operate successfully.