Modern Workplace IT for every construction site
Managed Microsoft 365, secure device management, and integrated IT support to keep site teams, design offices, and JV partners productive - wherever they work.
Remove IT friction from your projects with one partner for support, collaboration, and integrated service management.
Managed helpdesk built for construction
A single point of support that understands project pressures. We run triage, remote fix, and field dispatch for site cabins, depots, and head office, giving project teams predictable response and clear ownership of every ticket.
- Day-zero access for new sites and rapid device swaps for damaged kit.
- Playbooks for health and safety critical systems (permit to work, CDE, BIM viewers).
- VIP and JV support with clear SLAs and escalation paths to suppliers.
Managed Microsoft 365 for construction
We govern Teams, SharePoint, and OneDrive for project collaboration—keeping data secure while making it easy for site and JV teams to share drawings, RFIs, and video. Our service wraps device management, identity, and compliance around the tools you already own.
- Automated Teams/SharePoint site templates for major projects with retention and guest access baked in.
- Endpoint management for rugged laptops and tablets, including kiosk and shared device modes.
- Advanced security: Conditional Access, MFA, DLP, and privileged access for design tools.
Managed ITSM powered by Claranet Fusion
Fusion links two ITSM platforms—yours and your partners'—so incidents, requests, and changes flow seamlessly. You keep a single pane of glass while contractors and suppliers work in the tool they know.
- Bi-directional ticket sync with field notes, attachments, and SLA timers preserved.
- Automations to trigger asset updates, CAB notifications, and site access changes.
- Audit-ready reporting across both ITSM estates for JV boards and client handovers.
AI-powered productivity with Microsoft 365 Copilot
Give site managers, QS teams, and design offices an AI assistant that already knows their Microsoft 365 data - summarising RFIs, drafting reports, and surfacing answers from Teams and SharePoint without leaving the tools they already use.
- Summarise long email threads and meeting notes from site progress calls in seconds.
- Draft status reports, RAMS updates, and client comms straight from Teams and Word.
- Governed rollout with access controls so Copilot only ever sees what a user is already permitted to see.
Trusted to secure device estates at scale
See how Claranet's managed Microsoft 365 and Intune approach helps organisations control and secure every device, wherever their teams work.
Salvation Army Trading Company secures its device estate with Claranet
Managing rugged devices across a hybrid, multi-site operation is a challenge — regardless of industry. Claranet rolled out Microsoft Intune alongside managed Microsoft 365, giving SATCoL's IT team centralised control over scanners, tablets, and laptops in the field, the same endpoint management approach that keeps construction site teams secure and productive.
Ready to modernise workplace IT across your construction sites?
From new site mobilisation to JV partner access and Microsoft 365 governance, our Modern Workplace specialists will show you how to reduce site IT friction — without slowing down your projects.
Workplace IT FAQs for construction
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Yes. Claranet's Microsoft 365 Copilot service focuses on strengthening data governance so Copilot access stays secure, private, and compliant — including a Copilot discovery workshop to assess your tenant before rollout, so site teams and JV partners can adopt AI safely.
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Claranet guides construction clients to ISO 27001 and Cyber Essentials certification and manages security 24/7, protecting sensitive project data and supply chain information across your Microsoft 365 tenant and connected systems.
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Claranet helps control costs by eliminating unnecessary licences and optimising how you use your Microsoft 365 resources, so spend stays aligned to actual usage as projects and JV partnerships mobilise and demobilise.
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Yes. Claranet governs Teams, SharePoint, and OneDrive for project collaboration, with automated Teams/SharePoint site templates for major projects that include retention and guest access built in — keeping data secure while site and JV teams share drawings, RFIs, and video.
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We run multi-channel logging (phone, portal, email) and keep "offline" runbooks so engineers can guide users even when links are unstable. For outages we can spin up temporary 4G/5G SD-WAN links and prioritise critical apps like CDE access.
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Yes. We automate guest and external access with expiry, apply Conditional Access per-project, and ship pre-configured devices with the right M365 profiles so third parties can work securely without slowing mobilisation.
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Fusion is our proprietary middleware that connects two ITSM platforms. It bi-directionally syncs incidents, requests, changes, and assets between your service desk and your partners'—removing manual rekeying and keeping SLA clocks aligned.
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We can pre-stage accounts, Teams/SharePoint spaces, device builds, and helpdesk routing ahead of your go-live. With connectivity already in place, most sites are live on day one with clear SLAs and escalation paths.
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Yes. We manage RMA and spares, dispatch engineers to site when needed, and keep buffer stock for rugged devices so you can swap and return with minimal downtime.