Managed Database & BI Solutions for Healthcare
24/7/365 specialist support for your critical clinical databases (EPR, PACS) and analytics platforms.
Expert Level 1, 2, & 3 support for Oracle, MS-SQL, AWS RDS, Informix & Azure SQL, aligned to NHS and UK GDPR data governance standards
Co-managed DBA: An extension of your IT team for Healthcare
We act as a seamless extension of your Trust's IT team. Our Level 1, 2, and 3 support provides 24/7/365 monitoring, troubleshooting, and expert architectural support for your critical databases (Oracle, MS-SQL, AWS RDS, Azure SQL). This frees your internal team to focus on supporting clinical applications like your EPR, not database patching and tuning.
Compliant data platform optimization & gap analysis for Healthcare
We ensure your data platforms are compliant from the ground up. We conduct gap analyses of your existing databases against ISO 27001, UK GDPR, and NHS data governance standards. We then optimize your platform for performance (e.g., for PACS imaging) and security, ensuring all data is encrypted, backed up, and stored in a UK sovereign location.
Managed BI & analytics for clinical insights for Healthcare
Turn your clinical data into actionable insights. We manage your end-to-end Business Intelligence (BI) and analytics platforms, including Snowflake, Databricks, and Azure Synapse. We help you build data pipelines from your EPR (like Cerner or Epic) to create Power BI or Tableau dashboards that visualize KPIs like patient flow, wait times, and CQC metrics.
Data Compliance & Sovereignty for Healthcare - Working with Your Wider Governance Strategy
Managing your databases and BI platforms compliantly is only part of the picture — UK GDPR, the NHS Data Security and Protection Toolkit (DSPT), and ISO 27001 all assess security and governance across your wider technology estate, not just your data infrastructure.
Our gap analysis and platform optimisation work sits alongside — not instead of — the security controls your organisation needs for DSPT evidence and information governance sign-off. If you're preparing a DSPT return, our healthcare cyber security team can support the penetration testing, monitoring, and ISMS evidence that DSPT assertions typically require, working alongside the data platform compliance work covered here.
For organisations that need a stronger jurisdictional guarantee than a hyperscale UK region provides, our sovereign private cloud for healthcare hosts EPR and PACS data on infrastructure that's architecturally and legally isolated to the UK — including immutable, air-gapped backup to protect against ransomware, not just accidental loss.
Together, this gives your information governance and IT teams a joined-up compliance position: data platform integrity, infrastructure sovereignty, and the security controls that sit around both.
Ready to Take Control of Your Healthcare Data?
Let’s talk about your healthcare data environment: where your critical data is today, where you need it to be, and how managed data services can keep your systems secure, compliant and performing around the clock.
Speak to our healthcare data specialists
Or call us on 0330 390 0507
Data Faqs for Healthcare
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It's a comprehensive support model. Level 1 is 24/7 monitoring and response to alerts. Level 2 is in-depth troubleshooting and incident resolution. Level 3 is expert-level proactive support, including performance tuning, architecture, security patching, and strategic advice for your EPR databases. This frees your internal NHS IT team to focus on clinical applications.
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We ensure compliance through data sovereignty and robust security. Your EPR or PACS database (e.g., MS-SQL or Oracle) is hosted in a UK-sovereign, ISO 27001-certified data centre - either our Sovereign Cloud platform or a secure AWS/Azure region. We manage all encryption, access controls, and auditing to meet GDPR and NHS data governance rules.
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Yes. Our DBA team has deep expertise in managing and migrating legacy database systems common in healthcare, including Oracle, MS-SQL, and Mimer SQL. We can provide 24/7 support for your on-premise system or manage a full migration to a modern platform like AWS RDS or Azure SQL with minimal downtime.
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We audit your current data platforms (your EPR database, analytics warehouse, etc.) against the relevant regulations for your organisation — UK GDPR, the NHS Data Security and Protection Toolkit (DSPT) for organisations with NHS data access, and ISO 27001. We identify gaps in security, data sovereignty, or auditing and provide a clear, actionable remediation plan to support your compliance position and CQC readiness.
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Yes. We manage the entire BI pipeline. We can help you build secure data feeds from your EPR (like Cerner or Epic) into a modern data warehouse (like Snowflake or Azure Synapse). From there, our BI experts build Power BI or Tableau dashboards to visualize your critical KPIs, such as A&E wait times, bed occupancy, or CQC metrics.
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They're related but distinct. UK GDPR is the general data protection law that applies to any organisation handling personal data in the UK. The NHS Data Security and Protection Toolkit (DSPT) is a separate, NHS-specific annual self-assessment for organisations with access to NHS patient data or systems — it measures your security controls against the National Data Guardian's standards, and DSPT compliance is one of the ways NHS-facing organisations evidence their UK GDPR obligations for health data specifically. You may need to meet UK GDPR without needing to complete the DSPT, depending on whether you handle NHS data directly.
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Data sovereignty means your data is stored and processed within a specific jurisdiction — in this case, the UK — and subject only to UK law, rather than potentially being reachable under foreign legislation like the US CLOUD Act. It matters most for organisations handling sensitive patient data such as EPR or PACS records, where UK GDPR and NHS data governance rules expect strong control over where that data physically resides. If your organisation processes identifiable patient data, sovereignty is generally a relevant consideration, though the level of assurance you need can vary — our team can help you assess what's appropriate for your specific data and regulatory obligations.
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Yes. While much of our healthcare experience is with NHS Trusts, our database, BI and compliance-aligned data platform services are built for any organisation managing clinical or patient data — including private hospitals, clinics, and independent healthcare providers. The underlying technology support (Oracle, MS-SQL, AWS RDS, Azure SQL) and compliance alignment (UK GDPR, ISO 27001, and DSPT where applicable) apply equally; DSPT specifically only applies where an organisation has access to NHS patient data or systems, regardless of whether it's NHS or privately run.