Managed WAN
Enterprise-Grade Wide Area Network Solutions with MPLS & Direct Internet Access
Why Choose Managed WAN?
Complex Network Infrastructure
Managing multiple locations and connectivity types requires sophisticated solutions that scale with your business.
Performance Visibility
Real-time monitoring and management ensure your network meets SLA commitments and delivers consistent performance.
Security & Segregation
Protect sensitive data with private virtual networks and advanced security controls across all sites.
Hardware Management
Enterprise-grade routers require expert configuration, monitoring, and maintenance round-the-clock.
Connected Workplace - Managed WAN
Claranet's Managed WAN is a comprehensive wide area network service that connects your organisation across multiple sites with either secure private MPLS networks or direct internet access (DIA). We handle everything from IP addressing and router configuration to 24/7 monitoring and support.
With flexible connectivity options ranging from Ethernet to mobile broadband, and rigorous SLA protections up to 99.99% availability, you can focus on your business while we manage your network infrastructure.
Key Benefits
- 99.5% - 99.99% availability SLAs with guaranteed fix times
- Two solution options: MPLS for security or DIA for cost-efficiency
- 6 connectivity options with lead times from 20 to 90 days
- QoS traffic classification and prioritisation
- 24/7 expert support with proactive vulnerability patching
- Comprehensive hardware break-fix and lifecycle management
Credentials
Two Solution Options
MPLS
Private Network
Virtual private network with segregated data, scalable architecture, QoS controls, and your own IP address space for maximum security.
DIA
Direct Internet Access
Direct internet connection providing cost-effective connectivity and a clear transition path to SD-WAN architectures.
Connectivity & Service Components
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Ethernet
Premium dedicated connectivity. 90-day lead time.
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Broadband
Multiple options: EoFTTP (50 days), EoSOGEA (20 days), FTTP (20 days), SOGEA (20 days), SOADSL (20 days).
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Mobile Broadband
4G backup connectivity ensuring redundancy and failover capability.
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Managed Routing
Enterprise-grade Cisco, Draytek, and Zyxel routers fully managed and monitored.
Technical Features & Management
QoS Traffic Control
Classification and prioritisation of network traffic to ensure critical applications perform optimally.
Sub-Interfacing
VLAN separation and logical segmentation for flexible network design and security.
Security Management
DDoS protection, vulnerability patching (CVSS ≥7), and proactive security monitoring.
Configuration Backup
Automatic backup and restore capability with 30-day retention for Cisco equipment.
BGP Monitoring
5-minute threshold monitoring with automatic alerting and proactive incident management.
Lifecycle Management
Hardware end-of-life planning, firmware updates, and product evolution support.
24/7 Management & Support
Change Management
Classification of changes (simple/complex), change communication, and approval workflows.
Hardware Break-Fix
Cisco Ethernet: 24x7x4hr. Broadband routers: Next Business Day. Full parts & labour covered.
CPE Security
Non-standard ports, locked access, least privilege principles, and regular firmware patching.
Service Reporting
Comprehensive reporting via Claranet Online portal with performance metrics and SLA tracking.
Accreditations & partnerships
Certified expertise you can trust.
Ready to Transform Your Network?
Contact our expert team today to discuss your Managed WAN requirements.