Managed Endpoint Detection & Response (EDR) with SentinelOne
SentinelOne’s endpoint platform, run for you by Claranet’s CREST-accredited 24/7 SOC. Our analysts triage every alert, hunt for threats and guide your response, so your team can focus on your business.
Challenges we solve
Endpoint threats are evolving faster than most in-house teams can keep up with. Here's what our customers were dealing with before they came to us.
Threats bypassing traditional antivirus
Your legacy antivirus relies on known signatures and misses sophisticated attacks like fileless malware, living-off-the-land techniques, and zero-day exploits that target your endpoints daily.
No visibility into endpoint activity
You lack the telemetry and tooling to see what's happening across your estate. When something goes wrong, your team spends hours piecing together what happened instead of containing the threat.
Alert fatigue overwhelming your team
Your security tools generate thousands of alerts, but without expert analysts to triage and investigate them, real threats get lost in the noise and false positives drain your resources.
Shortage of specialist security skills
Recruiting and retaining qualified SOC analysts is expensive and competitive. You need 24/7 coverage but can't justify the headcount for an in-house detection and response capability.
What is managed EDR with SentinelOne?
Claranet’s managed EDR with SentinelOne is a fully managed endpoint detection and response service. It pairs the SentinelOne Singularity platform, the underlying endpoint security technology, with Claranet’s CREST-accredited Security Operations Centre, which provides the people-led service layer. It provides continuous, analyst-driven protection for your endpoints - detecting threats, investigating incidents, and delivering actionable remediation guidance around the clock.
The SentinelOne agent is deployed on each endpoint in your estate, collecting detailed device activity data and sending it to the Singularity Console for analysis. Claranet's SOC analysts then apply custom detection rules, proactive threat hunting based on MITRE ATT&CK tactics, and hands-on incident management to ensure genuine threats are identified and addressed quickly.
Unlike a simple software licence, this is a people-led service. Your dedicated SOC team triages every alert, eliminates false positives through continuous tuning, and provides clear remediation recommendations so your internal IT team can respond with confidence. If you need analyst-led monitoring beyond the endpoint, across network, cloud, identity and endpoint log sources, explore our Managed Detection and Response (MDR) service, available on Microsoft Sentinel or SentinelOne.
Key Benefits
- 24/7/365 analyst-driven detection and response from a CREST-accredited SOC
- Proactive threat hunting aligned to MITRE ATT&CK tactics, techniques, and procedures
- Continuous false-positive tuning to reduce alert fatigue and free up your team
- SentinelOne Singularity Console with 365 days of security incident data retention
- Monthly reporting and quarterly service reviews with your account team
- Flexible, scalable licensing — add endpoints as your business grows
Why choose Claranet for managed EDR?
24/7
SOC monitoring & response
CREST
Accredited SOC analysts
365
Days security data retention
15 min
P1 critical response time
MITRE
ATT&CK-aligned threat hunting
Service components
Everything included as standard in your managed EDR service.
SentinelOne Platform
Singularity Console and agent deployment across your endpoint estate
Incident Detection
Telemetry collection and custom detection rules applied by SOC analysts
Incident Notification
Priority-based alerting via Claranet Online with telephone follow-up for P1/P2
Incident Management
Full investigation, root cause analysis, and remediation recommendations
Threat Hunting
Proactive IOC searches aligned to MITRE ATT&CK TTPs, weekly cadence
Detection Rule Tuning
Continuous refinement to reduce false positives and sharpen detections
Response Actions
Investigation and potential response on live systems by SOC engineers.
Technical capabilities
Under the hood: how we protect your endpoints.
SentinelOne Singularity Console
SentinelOne’s unified platform for endpoint protection, detection, and response. The console aggregates telemetry from every agent in your estate, enabling centralised visibility and rapid investigation across all your devices.
SentinelOne Endpoint Agent
The SentinelOne agent is deployed on each endpoint, collecting device activity data including process execution, network connections, and file operations. It applies default blocking policies for known threats and raises suspicious detections for analyst review.
Custom Detection Rules
During onboarding workshops, Claranet's SOC team tailors detection rules to your environment. The default policy blocks known threats automatically, while customised rules are refined through ongoing tuning based on your feedback and evolving threat landscape.
365-Day Data Retention
Security incident data is retained for 365 days, with 14 days of detailed device activity data available for forensic investigation. This gives your SOC team the historical context needed to trace attack chains and identify persistent threats.
MITRE ATT&CK Threat Hunting
Claranet's analysts proactively hunt for indicators of compromise using the MITRE ATT&CK framework. One hunt per tactic per week ensures comprehensive coverage, with findings reported monthly alongside incident summaries.
Assisted Installation & Onboarding
Claranet SOC engineers support you through agent deployment, providing guidance on deployment mechanisms such as SCCM or PDQ Deploy. Onboarding workshops align detection rules, tuning, and whitelisting to your specific environment.
Accreditations & partnerships
Certified expertise you can trust.
Ready to protect your endpoints?
Speak to one of our cybersecurity specialists about managed EDR powered by SentinelOne and delivered by our CREST-accredited 24/7 SOC.
Or call us on 0330 390 0507
FAQs
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Managed EDR is endpoint detection and response technology operated for you by a security team. With Claranet, the SentinelOne platform collects endpoint activity, and our CREST-accredited SOC triages alerts, investigates incidents, hunts for threats and gives remediation guidance.
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The service includes the SentinelOne platform and agent deployment, incident detection, notification, management and response actions, weekly threat hunting aligned to MITRE ATT&CK, continuous detection-rule tuning, monthly reporting and quarterly service reviews.
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Claranet’s SOC analysts apply custom detection rules, triage every alert, tune out false positives and investigate genuine threats. They give clear remediation recommendations so your IT team can respond with confidence.
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EDR focuses on detection and response on endpoint devices. MDR applies analyst-led detection and response across a wider environment. Claranet’s MDR covers network, cloud, identity and endpoint sources.
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Security incident data is retained for 365 days. Detailed device activity data is available for 14 days to support forensic investigation.
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Claranet SOC engineers help with agent deployment, including guidance on tools such as SCCM or PDQ Deploy. Onboarding workshops align detection rules, tuning and whitelisting to your environment.
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Yes. The service uses flexible, scalable licensing, so you can add endpoints as your business grows.