Challenges we solve
Sophisticated Threats
Threats evolve faster than your internal team can respond. You need 24/7 expert monitoring to keep pace.
Alert Fatigue
Alert fatigue from false positives and low-priority noise overwhelms your in-house security teams.
Skills Gap
You require a CREST accredited SOC to meet compliance or regulatory requirements.
Underutilised Tools
Your Microsoft Defender investment isn't delivering value without expert management to optimise it.
What is EDR with Microsoft Defender?
Claranet's EDR for Microsoft Defender provides prevention techniques and response actions to confirmed threats, in-depth investigation and remediation of suspicious activity, protecting your network before attacks evolve.
Our analyst-driven service features rapid investigation of security alerts from endpoints on a 24x7x365 basis by skilled technical support from our CREST-accredited Security Operations Centre (SOC).
We combine powerful Microsoft Defender capabilities with expert SOC analysis, proactive threat hunting, and continuous tuning to turn your endpoints into a resilient defensive perimeter.
Key Benefits
- 24/7/365 CREST-accredited SOC monitoring and response
- Proactive threat hunting using MITRE ATT&CK framework
- Maximise your Microsoft Defender investment
- Rapid incident response (P1 notification within 15 minutes)
- Continuous tuning to reduce false positives
- Monthly reports and quarterly service reviews
- Flexible usage-based pricing
- Remediation guidance and root cause analysis
Why Claranet?
Service Features
-
Claranet Online
Portal for incident tickets, queries, change requests, and monthly reports
-
Assisted Installation
SOC Engineers help deploy agents onto endpoints and validate communications.
-
Incident Detection
Telemetry from endpoints with detection rules that trigger incidents for SOC review.
-
Incident Management
Remediation recommendations, root cause analysis, and attack vector identification
-
Threat Hunting
Proactive searches for IOCs based on MITRE ATT&CK TTPs, one hunt per tactic per week
-
Response Actions
Investigation and response on live systems with minimised disruption
Technical capabilities
Managed Detection Rules
Block known threats and raise suspicious detections for analysis with customisable policies.
Continuous Tuning
Continuous false positive removal and optimisation based on your feedback
Azure Integration
Seamless integration with Microsoft Azure Lighthouse and GDAP for secure SOC access
Advanced Hunting
Investigation and response on live systems using Microsoft's KQL Advanced Hunting
Real-time Monitoring
Real-time endpoint telemetry and alerts powered by Microsoft Defender's detection engine.
Extended Log Storage
180 days in Defender tenant, 30 days Advanced Hunting (KQL), extendable on request.
Accreditations & partnerships
Certified expertise you can trust.
Ready to Get Started?
Protect your endpoints with 24/7 expert monitoring and response
