Endpoint Detection and Response (EDR) with Microsoft Defender
Managed endpoint detection and response (EDR) from our CREST-accredited SOC: we monitor, investigate and respond to threats 24/7/365 using Microsoft Defender for Endpoint, protecting your business before attacks evolve.
Challenges we solve
Sophisticated Threats
Threats evolve faster than your internal team can respond. You need 24/7 expert monitoring to keep pace.
Alert Fatigue
Alert fatigue from false positives and low-priority noise overwhelms your in-house security teams.
Skills Gap
Recruiting and retaining 24/7 security analysts is difficult, and you may need a CREST-accredited SOC to meet compliance or regulatory requirements.
Underutilised Tools
Your Microsoft Defender for Endpoint investment isn’t delivering value without expert management to optimise it.
What is Managed EDR with Microsoft Defender for Endpoint?
Endpoint detection and response (EDR) monitors activity on your laptops, desktops and servers, detects suspicious behaviour and supports investigation and response. Claranet’s Managed EDR for Microsoft Defender for Endpoint adds prevention techniques, response actions for confirmed threats, and in-depth investigation and remediation of suspicious activity, protecting your network before attacks evolve.
Our analyst-driven service provides rapid investigation of security alerts from your endpoints, 24x7x365, by skilled analysts in our CREST-accredited Security Operations Centre (SOC).
We combine powerful Microsoft Defender for Endpoint capabilities with expert SOC analysis, proactive threat hunting, and continuous tuning to turn your endpoints into a resilient defensive perimeter. If you also need detection across your cloud, identity and network estate, our Managed Detection and Response (MDR) service extends coverage beyond endpoints.
Key Benefits
- 24/7/365 CREST-accredited SOC monitoring and response
- Proactive threat hunting using MITRE ATT&CK framework
- Get more from your Microsoft Defender for Endpoint investment
- Rapid incident response: P1 incidents notified within 15 minutes
- Continuous tuning to reduce false positives
- Monthly reports and quarterly service reviews
- Flexible usage-based pricing
- Remediation guidance and root cause analysis
Why Claranet for Managed EDR?
Service Features
Claranet Online
Portal for incident tickets, queries, change requests, and monthly reports
Assisted Installation
SOC Engineers help deploy agents onto endpoints and validate communications.
Incident Detection
Telemetry from endpoints with detection rules that trigger incidents for SOC review.
Incident Management
Remediation recommendations, root cause analysis, and attack vector identification
Threat Hunting
Proactive searches for indicators of compromise (IOCs) based on MITRE ATT&CK tactics, techniques and procedures (TTPs), one hunt per tactic per week
Response Actions
Investigation and response on live systems with minimised disruption
Technical capabilities
Managed Detection Rules
Block known threats and raise suspicious detections for analysis with customisable policies.
Continuous Tuning
Continuous false positive removal and optimisation based on your feedback
Azure Integration
Secure SOC access through Microsoft Azure Lighthouse and Granular Delegated Admin Privileges (GDAP)
Advanced Hunting
Investigation and response on live systems using Microsoft's KQL Advanced Hunting
Real-time Monitoring
Real-time endpoint telemetry and alerts powered by the Microsoft Defender for Endpoint detection engine.
Extended Log Storage
Microsoft Defender data is held for 180 days in the Defender tenant, with 30 days available in Advanced Hunting (KQL), extendable on request.
Accreditations & partnerships
Certified expertise you can trust. Our SOC is CREST-accredited, and Claranet is a Microsoft Solutions Partner for Security. Our accreditations also include ISO 27001, Cyber Essentials Plus and NCSC CHECK.
Ready to Get More from Microsoft Defender for Endpoint?
Speak to our experts about 24/7 managed EDR, with CREST-accredited SOC monitoring and 15-minute P1 notification.
Or call us on 0330 390 0507
Frequently Asked Questions
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Endpoint detection and response (EDR) monitors activity on devices such as laptops, desktops and servers, detects suspicious behaviour, and supports investigation and response. Claranet’s Managed EDR adds a 24/7/365 CREST-accredited SOC to do this for you.
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Managed EDR focuses on your endpoints: laptops, desktops and servers. With Claranet’s Managed EDR for Microsoft Defender for Endpoint, our SOC investigates alerts from your endpoints, hunts for threats and takes response actions on live systems.
Managed Detection and Response (MDR) has a broader scope. Claranet’s MDR service collects and analyses log data from your network, cloud, identity and endpoint estate, with an analyst reviewing every incident that matters. It runs on Microsoft Sentinel or SentinelOne.
Both services are delivered by Claranet’s CREST-accredited, 24x7x365 SOC, with threat hunting against MITRE ATT&CK, continuous tuning and monthly reporting.
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It is an analyst-driven service in which Claranet’s CREST-accredited SOC investigates alerts from your endpoints, hunts for threats, tunes detections and takes response actions, using Microsoft Defender for Endpoint’s telemetry and detection engine.
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It includes 24x7x365 SOC monitoring and response, assisted installation, incident detection and management with remediation guidance and root cause analysis, proactive threat hunting aligned to MITRE ATT&CK, continuous tuning, response actions on live systems, access to the Claranet Online portal, monthly reports and quarterly service reviews.
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Threats evolve faster than most internal teams can respond, false positives overwhelm in-house analysts, and Defender for Endpoint delivers less value without expert management. Claranet’s SOC provides 24/7/365 monitoring, continuous tuning and proactive threat hunting, so your team can focus on other priorities.
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Claranet offers flexible, usage-based pricing. Speak to an expert for a quote.