Managed Data & BI Services for ISVs
Focus on your SaaS product, not your database. We provide 24/7/365 management for your critical data platforms.
Expert 1st-3rd line support for Oracle, MS-SQL, Snowflake, Databricks, & AWS/Azure databases, plus end-to-end BI platform management.
24/7/365 managed database administration (dba) for software vendors
We are your expert database team. We provide 1st, 2nd, and 3rd line support for the platforms your SaaS depends on, from legacy systems like Oracle, MS-SQL, and Informix to modern data warehouses like Snowflake and Databricks. We manage your Azure/AWS hosted databases, ensuring high availability, performance tuning, patching, and security, letting your developers focus on code.
Premium IBM partner for enterprise Data Platforms for software vendors
Our status as an IBM Premium Partner gives us unrivaled expertise and direct access to top-tier support for enterprise data systems like Informix and other IBM data solutions. We partner on many opportunities, meaning we can manage the most complex, high-volume database environments and provide excellent, co-managed service for your most demanding customers.
End-to-end managed business intelligence (bi) for software vendors
Turn your SaaS data into customer value. We design, implement, optimize, and run your complete BI platform (e.g., Power BI, Tableau, Looker). We build the data pipelines, connecting everything from your app's database transactions and cloud spend to Google Analytics. We deliver the critical insights and KPIs you and your customers need to run the business.
Managed database ISV Faqs for software vendors
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1st line is your 24/7 monitoring and alert response to immediate issues. 2nd line is in-depth troubleshooting and issue resolution. 3rd line is expert-level strategic support, including database performance tuning, architecture design, and complex problem-solving. We provide all three as a single, managed service.
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While platforms like AWS RDS or Azure SQL manage the hardware and OS, they do not manage your database. Our expert DBAs handle the critical tasks the cloud provider doesn't: query performance tuning, security hardening, schema management, indexing, and cost optimization, ensuring your application runs fast and efficiently.
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Our service extends beyond traditional DBAs. For platforms like Snowflake and Databricks, we manage the entire data platform, including optimizing data pipelines (ETL/ELT), managing compute costs (FinOps), and ensuring the architecture is scalable and secure, allowing you to focus on data analytics, not infrastructure.
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Yes. This is a key service for ISVs. We can design and build multi-tenanted BI dashboards (using Power BI Embedded, Tableau, or Looker) that you can embed directly into your SaaS application. This allows you to offer powerful, in-app analytics and KPIs to your end-users as a premium feature.
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Our IBM Premium Partner status means we have deep, certified expertise and high-level support for mission-critical IBM databases like Informix. This is crucial for ISVs supporting clients in sectors like finance or logistics who rely on these high-performance, high-availability systems.