Expert Level 1, 2, & 3 support for Oracle, MS-SQL, AWS RDS, Informix & Azure SQL, ensuring 100% compliance with NHS and GDPR standards.
Data Faqs for Healthcare
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It's a comprehensive support model. Level 1 is 24/7 monitoring and response to alerts. Level 2 is in-depth troubleshooting and incident resolution. Level 3 is expert-level proactive support, including performance tuning, architecture, security patching, and strategic advice for your EPR databases. This frees your internal NHS IT team to focus on clinical applications.
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We ensure compliance through data sovereignty and robust security. Your EPR or PACS database (e.g., MS-SQL or Oracle) is hosted in a UK-sovereign, ISO 27001-certified data centre (either our private cloud or a secure AWS/Azure region). We manage all encryption, access controls, and auditing to meet GDPR and NHS data governance rules.
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Yes. Our DBA team has deep expertise in managing and migrating legacy database systems common in healthcare, including Oracle, MS-SQL, and Mimer SQL. We can provide 24/7 support for your on-premise system or manage a full migration to a modern platform like AWS RDS or Azure SQL with minimal downtime.
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We audit your current data platforms (your EPR database, analytics warehouse, etc.) against the key regulations (GDPR, NHS DSPT, ISO 27001). We identify gaps in security, data sovereignty, or auditing and provide a clear, actionable remediation plan to ensure you are fully compliant and CQC-ready.
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Yes. We manage the entire BI pipeline. We can help you build secure data feeds from your EPR (like Cerner or Epic) into a modern data warehouse (like Snowflake or Azure Synapse). From there, our BI experts build Power BI or Tableau dashboards to visualize your critical KPIs, such as A&E wait times, bed occupancy, or CQC metrics.



