Workplace

Managed Microsoft 365

Rely on Claranet for the complete management and optimisation of your Microsoft 365 environment. We take care of administration, 2nd and 3rd level support, including escalations to Microsoft and change management. We also implement necessary Microsoft changes and take care of security and compliance.

Managed Microsoft 365 Services

Bronze

Microsoft 365 Service Management

Lifecycle Management & Operational Tasks

  • User and Licence Management
  • Microsoft 365 Apps for Enterprise
  • Administration of Collaboration Tools (Teams, OneDrive)
  • Administration of Communication Tools (Exchange, Teams)
  • Identity & Access Management - Basic

Service Management

silver

Microsoft 365 Service Management (incl. SharePoint & Viva Engage)

  • Deployment of new functionalities
  • Monitoring & Alerts

Lifecycle Management & Operational Tasks

  • User and Licence Management
  • Microsoft 365 Apps for Enterprise (incl. OneNote, Forms)
  • Administration of collaboration tools (Teams, OneDrive)
  • Administration of communication tools (Exchange, Teams)
  • Identity & Access Management - Enterprise
  • Defender Management
  • Purview Management
  • Proactive Troubleshooting

Reporting & Guidance

Service Management with monthly reporting

Gold

Microsoft 365 service management (incl. SharePoint & Viva Engage)

  • Deployment of new functionalities
  • Monitoring & Alerts

Lifecycle management & Operational tasks

  • User and licence management
  • Reporting on user knowledge
  • Microsoft 365 Apps for Enterprise (incl. OneNote, Forms)
  • Administration of collaboration tools (Teams, OneDrive and SharePoint)
  • Administration of communication tools (Exchange, Teams, Viva Engage)
  • Identity & Access Management - Enterprise
  • Defender Management - Enterprise
  • Purview Management - Enterprise
  • Proactive Troubleshooting
  • Proactive Health Checks

Reporting & Guidance (including Strategy Review)

Service Management with Monthly Reporting

Benefits

Efficient

Maximum efficiency through continuous optimisation of your Microsoft 365 environment.

Proactive

Proactive management for stability, security and compliance.

Cost-conscious

Cost control through licence optimisation and increased resource utilisation.