Global Service Desk

Maximise the satisfaction of your employees with Claranet. We are a single point of contact (SPOC) with a high first-time resolution rate. Our 1st-level team supports you worldwide around the clock. Defined escalation channels and ticket control enable efficient collaboration with 2nd-level teams. SLAs guarantee the highest service quality.

Benefits

Global availability and support around the clock.

Efficient, professional problem solving strengthens the reputation of your IT team.

Proactive advice on avoiding problems and optimising your IT environment.