SAP Services

Managed Services "RISE with SAP"

Claranet offers comprehensive operational support for "RISE with SAP". With our expert knowledge, we ensure that basic tasks are reliably taken over. Our tried-and-tested solution packages are optimally tailored to the requirements of your company. We also cover SAP Cloud Application Services if required. You decide which tasks Claranet takes on.
 

The right Managed Services package for "RISE with SAP"

Bronze
  • Realtime monitoring
  • Proactive system checks
  • Service level reporting
  • Additional support contingent
  • Optional: Tasks not covered by "RISE with SAP"
  • Optional: Flexible packages for SAP Cloud Application Services
silver
  • Realtime Monitoring
  • Proactive System Checks
  • Service Level Reporting
  • Additional Support Contingent
  • Optional: Tasks not covered by "RISE with SAP"
  • Optional: Flexible packages for SAP Cloud Application Services

-

  • SAP Performance Assessment
  • SAP Security Baseline Review
  • SAP Security Notes Service
  • SAP EarlyWatch Alert Service
Gold
  • Realtime Monitoring
  • Proactive System Checks
  • Service Level Reporting
  • Additional Support Contingent
  • Optional: Tasks not covered by "RISE with SAP"
  • Optional: Flexible packages for SAP Cloud Application Services

-

  • SAP Performance Assessment
  • SAP Security Baseline Review
  • SAP Security Notes Service
  • SAP EarlyWatch Alert Service

-

  • Issue Resolution
  • SAP Release Version Upgrade
  • OS Security Patching
Platinum
  • Realtime Monitoring
  • Proactive System Checks
  • Service Level Reporting
  • Additional Support Contingent
  • Optional: Tasks not covered by "RISE with SAP"
  • Optional: Flexible packages for SAP Cloud Application Services

-

  • SAP Performance Assessment
  • SAP Security Baseline Review
  • SAP Security Notes Service
  • SAP EarlyWatch Alert Service

-

  • Issue Resolution
  • SAP Release Version Upgrade
  • OS Security Patching

-

  • SAP Housekeeping Services
  • Certificate Management

Flexibility

Flexible solution packages enable quick decisions and optimal use of internal resources

.

Market advantage

Our specialists with decades of experience ensure you have a competitive advantage through reliable SAP operation.

Future security

We operate your SAP systems securely and create scope for innovation and future-proofing. 

Cooperation with Claranet

We support you as a virtual team in your company. You benefit from our extensive knowledge of SAP and Microsoft technologies.

  • We are available 24/7

  • Flexible package agreements

  • Coverage of tasks excluded from SAP

  • German-language service from SAP experts

  • Availability by phone in addition to the ticket system

  • High level of compliance

  • Performance optimization thanks to many years of experience

  • Service provided only by SAP-certified employees