The following short version of our privacy policy is intended to give you an overview of which personal data we collect, process and use. For more detailed information about our processing activities, please refer to the long version of our privacy policy:
Download long version (German PDF)
What data do we collect from you?
When you visit our website:
- Browser type/version
- Operating system and platform used
- IP address of the accessing computer
- Date and time of the server request
- Username, customer number and password (in the Claranet Webmail area)
- Logins and unsuccessful login attempts (in the Claranet Webmail area)
For statistical evaluations by Google Analytics:
- Browser type/version
- Operating system used
- Referrer URL (the previously visited page)
- Internet provider of the accessing computer and anonymized IP address
- Date and time of the server request
Adobe Typekit for the provision of fonts on this website:
- Provided fonts
- ID of the font
- Account ID (identifies Claranet as the customer using the font)
- Service that provides the fonts (e.g. Typekit or Edge Web Fonts)
- Application that requests the fonts (e.g. Adobe Myriad)
- Server that provides the fonts (e.g. Typekit server or Enterprise CDN)
- Host name of the page on which the fonts are loaded
When visiting our social media profiles:
Claranet maintains social media profiles on LinkedIn and Medium. The providers of these platforms collect
- IP address
- Processor type used
- Browser version including plug-ins
- Further information if applicable
Further information if applicable
- First name and surname
- E-mail address
- Company name
- Company position
- Company address
- Account number and holder
- Telephone number, fax number and any other telephone numbers
As an applicant to Claranet:
- Name
- e-mail address
- Curriculum vitae and all data voluntarily shared by you
As a partner and service provider of Claranet:
- First and last name
- e-mail address
- Company name
- Company position
- Company address
- Account number and holder
- Telephone number, fax number and any other telephone numbers
As third party (external party - e.g. e-mail sender):
- First name and surname
- E-mail address
- All personal data in the e-mail (e.g. company name, position, address, telephone number, etc.)
How do we collect your data?
- cookies
- Log files
- Via input in forms (e.g. contact, newsletter, online application) on our website and Claranet Online
- Transmission by e-mail (e.g. applicant data)
- Transmission by telephone
- Order forms
- Public sources
How do we use your data?
- To improve our website and ensure the security of our website
- To respond to your request
- To fulfill our contractual obligations
- To evaluate your application
- To send you advertising tailored to you
What rights do you have?
- Right to information about the data stored about you
- Right to rectification of the data
- Right to erasure of the data
- Right to restrict the processing of data
- Right to object
- Right to data portability
- Right to lodge a complaint with the supervisory authorities
Do you have any questions?
Then contact our data protection officer at the e-mail address ch-privacy@claranet.com.