Claranet Service Announcements

Announcements regarding Mail, Shared web, ADSL and Dial-up services, and scheduled maintenance can be found on this page. In addition, all relevant service announcements will be sent directly to Claranet customers via email and or SMS.

If you have a specific service issue and would like to contact our Support Team please go to http://www.uk.clara.net/support

[Event368 Resolved] Clarahost Sendmail Form

The earlier Clarahost sendmail form problems have now been resolved.All forms that were queued to be sent have now been delivered.

[Event368] Clarahost Sendmail Form

We are currently experiencing problems with the functionality of the sendmail form used by some Clarahost customers.

[Event363] Clarahost upgrade maintenance work

We will be carrying out essential maintenance work on the Clarahost hosting platform on 16th Nov 2008 from 00:01 onwards, we expect this work to last for approximately 6 hours.

[Event350] Scheduled Maintenance: VIA Unix Shared Hosting Platform

On Tuesday 28th October 2008 at 00:05 we will be carrying out Web server maintenance affecting customers on our VIA Unix Shared Hosting Platform. This work is necessary to migrate the web-stats log data and web data to a new

[Event340 Resolved] FreeUK DNS Issue

The issues that customers were experiencing when using the FreeUK DNS resolvers have now been resolved.

[Event340] FreeUK DNS Issue

We are currently experiencing issues with our FreeUK DNS resolvers.
Customers who use these servers in their DNS settings will experience problems browsing websites, sending and receiving email, etc.

[Event322] Scheduled Maintenance: VIA Unix Shared Hosting Platform

On the 21st October 2008 at 00:05 we will be carrying out Web server maintenance affecting customers on our legacy VIA Unix Shared Hosting Platform, this work is necessary to migrate the web-stats log data to a new location. During

[Event321] Scheduled Maintenance: Corporate Shared Hosting Server

On the 18th October 2008 at 00:05 we will be carrying out Webserver maintenance affecting customers on:

[Event319] Scheduled Maintenance: Clara Dial Platform

We will be performing essential maintenance on our Clara Dial platform during the hours of 00:01 and 04:00 BST on Friday 17th October, 2008.