Claranet has a reputation for technical innovation and excellence. Our expertise and knowledge is built not only on the skills of our people, but also on the highest industry standards. You can be assured that our practices, processes and competencies meet all the key industry accreditations – from PCI-DSS certification through to ITIL – and that you will receive the highest quality of service for your business requirements.
ISO/IEC 20000 is the first international standard for IT Service Management. It promotes the adoption of an integrated process approach to delivering managed services that best align with business and customer requirements. Claranet was awarded the ISO 20001 accreditation in August 2012 and has had a dedicated team responsible for ensuring our continued compliance of the processes and those procedures are kept up to date and adhered to.
Claranet has achieved the ISO/IEC 27001:2005 certification, the only auditable international standard for information security management systems. The internationally-recognised standard provides assurance that Claranet maintains the highest levels of security for our clients’ information assets.
For the last 3 years, Claranet has retained the ISO 9001:2008 standard. Based on the operational processes implemented across our business, this accreditation shows that we understand the requirements (stated & expected) of our customers, and that we produce products and services which meet those requirements in an ever improving way.
ITIL (Information Technology Infrastructure Library)
ITIL is the de facto standard for IT service management, providing a best practice framework for the provision of quality IT services. Our key objective for adopting ITIL is to align IT services with the current and future needs of your business.
Payment Card Industry Data Security
Claranet is PCI-DSS (Payment Card Industry Data Security Standard) accredited. Businesses that store, transmit and process card data are legally required to comply with Sections 9 and 12 of the UK’s 12-step security standard. Our accreditation to this standard assures our customers that they automatically meet the requirements of those sections.
Microsoft Partner - Gold Hosting
Claranet's status as a Microsoft Partner - Gold Hosting illustrates our high standard of competence and expertise with Microsoft technologies. As a result, we are also able to pass onto our customers and Channel Partners significant technical, marketing and support benefits which we receive from Microsoft.
VMware Premier Partner
As global leader in virtualisation and cloud infrastructure, VMware sets the standards for this technology. Achieving VMware Premier Partner status recognises Claranet as a highly qualified partner, with the greatest experience and capability of virtualisation technology. Premier partners are better prepared for a rapidly changing virtualisation landscape, and customers can be confident that Claranet’s cloud solutions meet the highest technical standards, at the most cost-effective prices.